Venue operations

Take control of your AV operations.

AVaStar helps venue teams improve visibility, reduce operational chaos, support staff, and deliver more consistent event technology experiences.

Meet your virtual AV supervisor

Eric Bracht introduces the AVaStar program and its support for in-house venue teams.

Most venue AV challenges are operational.

  • Double-booked equipment
  • Last-minute setup confusion
  • Inconsistent staffing knowledge
  • Poor charge capture
  • Limited inventory visibility
  • Preventative maintenance gaps
  • Event-day communication breakdowns
Tips for effective AV system maintenance and troubleshooting

Operational systems for your venue

Inventory management

Track equipment, readiness, maintenance, and usage from one centralized system.

SOP workflows

Create repeatable operational processes for setup, troubleshooting, and event execution.

Staff support & training

Give cross-trained and non-technical teams practical operational guidance.

Reporting & forecasting

Improve visibility into usage, staffing, and revenue opportunities.

See the benefits for your venue

More options than outsourcing

Organize your in-house AV services while continuing to work with your preferred vendors.

Watch the longer explanation

More control over revenues and costs

Track revenue, equipment use, and maintenance, and set pricing to fit your venue's needs.

Watch the longer explanation

Guest and employee satisfaction

Give your staff the resources to respond to guest AV requests and deliver consistent service.

Watch the longer explanation

Put event readiness into practice

Use the AV Confidence Checklist to organize presenter communication, technical run-throughs, backup plans, and post-event reviews.

Run smoother events with better operational systems.